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Refrigerated delivery service

Summary

Every year, Quebec businesses lose perishable goods due to inadequate transportation. A single temperature deviation can compromise the quality of an entire batch. It also exposes a company to regulatory penalties and damages its reputation with customers.

When delivering food, pharmaceutical, or floral products, refrigerated delivery is not a luxury. It is an operational necessity.

Exprex offers a refrigerated transport solution designed for Quebec businesses that cannot afford to take risks with their products. We provide real-time tracking, strict temperature control, and coverage across Greater Montreal and throughout Quebec.

What is a refrigerated delivery service?

This specialized mode of transport maintains a precise and constant temperature throughout the journey—from pickup to final delivery. Unlike standard transport, every step is controlled to preserve the integrity of goods sensitive to heat or cold.

Cold chain logistics also involves strict loading, unloading, and handling protocols. The goal: prevent any break in the cold chain.

A reliable refrigerated carrier must also understand regulatory requirements, particularly those imposed by the Ministry of Agriculture, Fisheries and Food of Quebec (MAPAQ) and the Canadian Food Inspection Agency (CFIA) for agri-food products.

Which products require refrigerated transport?

Temperature-controlled delivery applies to more sectors than one might think. Refrigerated transport serves both small artisan businesses and large-scale distributors.

The most commonly transported product categories include:

Sector Product types Typical temperature range
Food industry Meat, deli products, dairy products, fresh fruits and vegetables 0 °C to 4 °C
Catering and pastry Cakes, desserts, prepared meals, event catering 2 °C to 6 °C
Pharmaceutical Medications, vaccines, biological products 2 °C to 8 °C
Floriculture Bouquets, floral arrangements, delicate plants 4 °C to 10 °C
Organic products Certified organic products, cold juices, natural supplements 0 °C to 4 °C

Food delivery represents the majority of requests. However, the pharmaceutical and floriculture sectors are growing rapidly. These industries share one requirement: zero tolerance for temperature deviations.

How is the cold chain maintained end-to-end?

It all starts before the vehicle even departs. The transport compartment must be pre-cooled to the target temperature before loading. Products are handled quickly to limit exposure to ambient air. A well-trained driver knows that every minute counts at this stage.

During transit, GPS tracking systems and onboard temperature sensors allow continuous monitoring. At Exprex, our digital platform provides real-time visibility for every delivery. If a temperature anomaly is detected, an alert is generated immediately.

Upon arrival, delivery is documented with photo proof and signature confirmation. This full traceability protects both the recipient and the sender in case of disputes. Your customers also receive email or SMS notifications to keep them informed of their delivery status.

The benefits of professional perishable goods transport

A refrigerated delivery service provided by an experienced carrier reduces the risk of losses caused by temperature deviations. It understands your industry’s regulatory requirements and adapts its practices accordingly. It also provides full visibility on your shipments, simplifying your operational management.

To learn more about our solutions tailored to retailers, visit our page on delivery services for retail businesses.

Why trust Exprex with your deliveries

Exprex is a delivery company established in the Greater Montreal area. Our expertise covers both B2B and B2C, allowing us to meet a wide range of needs—whether for restaurants, grocery stores, clinics, florists, or direct-to-consumer deliveries.

Our real-time tracking platform is developed in-house. This means it is tailored to our operations and those of our clients, without relying on generic tools. Every delivery is documented, traceable, and confirmed.

Entrust your refrigerated delivery to a reliable team

A refrigerated delivery service requires rigorous logistics, strict cold chain control, and high operational reliability. With Exprex, you benefit from a service designed to simplify every step—from pickup to delivery confirmation.

Our pre-cooled vehicles, continuous temperature monitoring, and full transport traceability help protect the integrity of your sensitive products. Whether it is food, pharmaceutical products, or any goods requiring strict temperature control, our team ensures that every delivery meets your requirements and your customers’ expectations.

If you are looking for a reliable partner, Exprex is ready to support you.

To discuss your refrigerated delivery needs or get an estimate tailored to your delivery volume, get a quick quote from our team today.

FAQ

What distinguishes a refrigerated delivery service from a standard delivery?

A refrigerated delivery service maintains a precise and constant temperature throughout the journey. This is the key difference compared to standard delivery, which does not control thermal conditions. The vehicles used are equipped with active refrigeration systems, temperature sensors, and strict protocols to prevent any break in the cold chain.

How can I track my perishable goods deliveries in real time?

At Exprex, every delivery is tracked using our in-house digital platform. You and your customers receive automatic notifications via email or SMS at each key stage of transport. Proof of delivery with photo and signature is available as soon as the delivery is completed. This full visibility allows you to manage your operations with confidence, without needing to call for updates.

What factors influence the cost of temperature-controlled delivery?

The cost of temperature-controlled delivery depends on several variables: distance between pickup and destination, volume or weight of goods, required temperature range, delivery frequency, and desired timeframes. Same-day or after-hours deliveries may also impact pricing.

Author

Samih Tehini

President at Exprex

Samih Tehini is the President of Exprex, a company specialized in last-mile delivery across the Greater Montreal area and throughout Quebec. Driven by a vision focused on innovation and service excellence, he oversees the development of simple, efficient logistics solutions supported by real-time tracking technology. His commitment to operational excellence and customer experience is at the heart of Exprex’s success.